Claims Adjuster I - Florida
Company: EIG Services, Inc
Location: Orlando
Posted on: November 16, 2024
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Job Description:
Location: FloridaRequisition Number: req52Claims Adjuster I -
Florida (must have a FL lic. ) - 100% Remote (must live in the
U.S)Summary:Perform workers' compensation claims adjusting duties
to independently manage a caseload of complex workers' compensation
claims, determine compensability, set reserves, and process
payments, within the limits of standard or accepted practice.
Analyzes and interprets statutes and regulations applying to case
facts to render appropriate legal and ethical decisions. Analyzes
legal issues and directs legal strategy. Utilizes independent
judgment in decision-making, managing claims in a prompt and
thorough manner from inception through closure. Aggressively
negotiates settlement of claims. Supports supervisor or manager as
needed. Work will be performed under direct supervision within a
computer-based environment. Continually increases technical
knowledge.The ideal candidate will be experience adjusting work
comp claims in the state of AL, AR, KY, MS, TN and FLEssential
Functions:Active FL Worker's Comp certification.Must have a Minimum
of 2 years' experience working in a work comp claims environment at
the Adjuster level or higher managing lost time claims.Responsible
for complex, litigated and/or high exposure cases. Receive and
review information related to new claims. Communicate with injured
workers, employers, and medical providers. Direct or conduct prompt
and thorough investigation of case facts and circumstances.
Analyzes case facts, applies appropriate statutes and regulations
in determine compensability. Understands and adheres to Claims Best
Practices.Using independent judgment and analysis of cost factors
may assign case to contactor for investigation of circumstances
when compensability is questionable.Accurately calculates and pays
appropriate benefits in a timely manner, proactively manages claim
costs and expenses.Set up file diaries, manage medical treatment,
establish reserves up to authority level, submit reserve
recommendations of higher level for authorization, and file
required State forms. Document follow-up care, actions taken to
settle claim and other claim related activity. Has authority to
settle claims.Independently analyzes case facts to establish timely
and accurate case reserves. Requires knowledge of medical
disabilities and related costs, as well as judgment of extent of
disability. Applies knowledge of medical procedures, disabilities,
and likely duration to determine accurate estimate of claim
cost.Continuously analyzes case facts to identify possible fraud or
abuse throughout course of claim.Follow up with contacts to medical
provider and insured employer regarding injured workers' progress.
Ensures quality case and medical management by applying appropriate
medical concepts, and by interpreting and applying appropriate
statutes and regulations. Requires a high degree of independent
judgment to apply facts of case and render accurate decisions.
Support the process by scheduling medical or testing appointments
and providing authorizations. Demonstrate sound medical management
skills and aggressive claims handling, proactively pursuing return
to work.Using strong claims management skills independently
develops, monitors and adheres to a written plan of action to
facilitate ongoing claim management, quick resolution and best
possible outcome.Proactively manages claim litigation process.
Handles legal issues that can be adjudicated without the use of a
defense attorney. Directs legal strategy and participates in
preparation of case for next level(s) of litigation. Testifies at
those levels as required.Composes professional letters to
insured's, physicians and employees, as necessary.Review and
respond to incoming mail, emails, telephone calls and fax
transmissions from providers and injured worker, related to
caseload. Take actions required to respond within regulations and
policy.Review and approve or deny medical bills.Audits physician
reports of permanent partial disability evaluations to ensure
accuracy in accordance with the specific jurisdictional guides.
Ensures prompt and appropriate processing of permanents partial
disability benefits.Evaluates, prepares, and presents cases of
possible permanent total disability to the appropriate jurisdiction
department.Evaluates and identifies third party
liability.Participates with Underwriting Department as needed in
agent or insured's claims staffing.Assumes the duties of
Co-Adjusters in their absence.Provides testimony at hearings as
needed.Conduct business at all times with the highest standards of
personal, professional and ethical conduct.Ensures timely
compliance with all policy and procedures as well as jurisdictional
statutes.Ensures timely and independent compliance with management
issues; prioritizes and ensures timely completion of activities and
assignments.Established and maintains ongoing professional
communications with all appropriate parties, internal and external,
ensuring satisfaction with company services.Acts as a
resource/advisor for the department on the accurate interpretation
and application of jurisdictional and regulatory matters, policies,
and procedures related to workers' compensation claims management
and provides formal training as needed.Maintains professional and
technical knowledge by attending employer sponsored training
classes.Visits employers relative to claims management, as
required.All other duties as assigned or as situation
dictates.Preferred Qualifications / Knowledge, Skills &
Abilities:Bachelor's degreeAIC, ARM, or CPCU certification, working
knowledge of a claims management system.Working knowledge of an
imaged claims environment.Bilingual in English and Spanish.Current
Experienced Claims Adjuster Designation.Pay Range : $48,000
-$75,000 + comprehensive benefits package. Please follow the link
to our benefits page for details!
https://www.employers.com/careers/our-benefits-and-perks/Working
Conditions:Fully remote positionOccasionally fluctuations in pace
and priority will occurPhysical Demands:While performing the duties
of this job the employee is regularly required to sit, stand, use
hands to finger, handle, or feel; reach with hands and arms and
talk or hear.Frequently required to lift, push, pull, twist or
otherwise handle items of 10- 25 pounds.The vision requirements
include: close vision, peripheral, depth, far and near
sightedness.As a dynamic, fast-growing provider of workers'
compensation insurance and services, we are seeking a goal-oriented
individual willing to put their ideas to work!We offer a positive,
challenging work environment, combined with an opportunity to build
your career as you help us grow our business, in innovative and
imaginative ways that are uniquely EMPLOYERS--!Headquartered in
Nevada, EMPLOYERS attributes its long-standing success to its most
valuable resource, our employees across the United States.
EMPLOYERS is known for the quality service and expertise we provide
to our clients, and the exemplary work environment we provide for
our employees.We live and breathe our core values: Integrity,
Customer Focus, Collaboration, Initiative, Accountability,
Innovation, and Personal Fulfillment. These are the pillars that
support how we do business with our clients as well as how we treat
each other!At EMPLOYERS, you'll discover an energetic environment
that inspires top achievement. As "America's small business
insurance specialist", we have the resources, a solid reputation
and an expanding nationwide identity to enrich your work/life and
enhance your career. #LI-RemoteRequired Minimum Qualifications /
Knowledge, Skills & Abilities:Superior written and oral
communication, listening, interpersonal, customer service and
telephone skillsProficient in the use and knowledge of MS Office
software, with the ability to type at a minimum of 35
wpm.Demonstrated knowledge of Workers' Compensation laws and
ability to adhere to statutes, regulations and company policies and
practices, as well as related claim management
procedures/protocols. Comprehensive knowledge of AMA Guides to the
Evaluation of Permanent Impairment and medical terminology. Active
California license required.Self motivated with the ability to work
independently with minimal direction. The ability to multi-task,
skills to determine the relative importance of each, adhere to
deadlines, and complete assignments accordingly.Excellent
analytical, problem solving and decision-making skills and ability
to deal professionally with people in stressful situations.Ability
to maintain confidentiality.If State Certification is required,
must meet certification within state mandated time frame.Must have
High School Diploma or GED equivalent.Minimum of 2+ years
experience working in a claims environment at the Adjuster level or
higher managing exposure lost time claims of a complex
nature.Ability to participate in job related internal and external
training and pass any tests within the set guidelines.Compensation
details: 50000-75000 Yearly SalaryPIfa1395e75be5-25660-36022868
Keywords: EIG Services, Inc, Pinellas Park , Claims Adjuster I - Florida, Other , Orlando, Florida
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