Manager of Data Support

Company: VirtualVocations
Location: Saint Petersburg
Posted on: November 1, 2024

Job Description:

A company is looking for a Manager of Data Support responsible for leading a customer support team and enhancing operational efficiency.

Key Responsibilities:

Manage the Data Support Team to deliver technical support to customers and vendors
Drive improvements in key performance indicators (KPIs) and operational efficiencies
Establish strong relationships with cross-functional teams to enhance customer experience

Required Qualifications:

Bachelor's Degree in computer science, marketing, project management, business administration, or equivalent
Minimum 5 years of management experience in a relevant field
Proficiency in Microsoft Office and experience with Salesforce/JIRA or similar systems
Demonstrated success in meeting or exceeding performance metrics
Previous experience in a Call Center or Help Desk environment is preferred

Keywords: VirtualVocations, Pinellas Park , Manager of Data Support, Executive , Saint Petersburg, Florida

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