VP, BRANCH MANAGER - BUSINESS DEVELOPMENT - ST. PETERSBURG
Company: DFCU Financial
Location: Saint Petersburg
Posted on: October 26, 2024
Job Description:
Join the DFCU Financial team today, and discover the benefits,
rewards and development opportunities from one of the largest and
best managed credit unions in the country.
The Opportunity: Our St. Petersburg branch is seeking a VP Branch
Manager - Business Development that will lead their branch
operations including member service, sales, operational management,
and community engagement. The Branch Manager is responsible for
overseeing day-to-day branch activities, driving performance,
fostering business growth, and enhancing our presence in the
community through active participation in networking events and
business development initiatives. What You'll Do: Branch Leadership
and Management
- Oversee day-to-day operations of the branch to ensure efficient
and effective service delivery.
- Lead, coach, and develop branch staff to achieve performance
goals and maintain high standards of member service.
- Monitor and manage branch performance metrics, including sales
targets, member satisfaction, and operational efficiency.
- Ensure compliance with all regulatory requirements, policies,
and procedures.
Member Service Excellence
- Foster a member-centric culture by ensuring all staff provide
exceptional service and personalized financial solutions.
- Assist members with their personal and business banking
needs.
- Resolve complex member issues and complaints promptly and
effectively.
- Regularly review and enhance service processes to improve
member experience and satisfaction.
Sales and Business Development
- Drive branch sales initiatives to meet and exceed sales targets
for products and services.
- Identify opportunities for cross-selling and upselling to
enhance member relationships and financial well-being.
- Develop and implement strategies to attract new members and
deepen relationships with existing members.
- Periodically attend joint calls with lines of business partners
and prospective members/members.
Community Engagement and Networking
- Represent DFCU Financial at community and networking events to
build and strengthen community relationships.
- Actively participate in local business groups, chambers of
commerce, and other relevant organizations.
- Promote DFCU Financial's brand and services within the
community to attract new business and household accounts.
Operational Excellence
- Ensure operational processes are followed accurately and
efficiently to minimize risk and enhance service quality.
- Conduct regular audits and reviews to ensure compliance with
internal and external standards.
- Implement best practices for cash management, security, and
fraud prevention.
What You'll Need:
- Bachelor's degree in business, Finance, or a related field
preferred.
- Minimum of 5 years of experience in financial services, with at
least 2 years in a management role.
- Strong leadership and team-building skills with a track record
of driving performance.
- Excellent communication, interpersonal, and problem-solving
abilities.
- Proven ability to develop new business and build and maintain
relationships within the community.
- Results driven and proactive with the ability to thrive in a
fast paced, dynamic environment.
- Consistent positive, cooperative, self-motivated, courteous and
professional attitude.
- Knowledge of credit union products, services, and regulatory
requirements.
- Proficiency in financial software and Microsoft Office
Suite.
What We Offer:
- Annual bonus program
- Paid lunch time
- Employee referral payouts for recruiting your friends and
family
- Paid time off
- Paid holidays (-10 per year)
- 401k plan match, dollar for dollar up to 4%
- 401k additional employer contribution after one year at 5%
- Tuition reimbursement / Education assistance
- Medical, dental and vision insurance effective date of
hire
- Health savings account (HSA)
- Flexible spending accounts for medical and dependent care
expenses
- Wellness initiatives and reimbursements
- Pre-paid legal services plan
- Identity protection plan
- Accident supplemental plan
- Short- & long-term disability plans paid for by company
- Company provided basic life insurance of $50,000 plus
supplemental for employee, spouse, and child
- Pet Insurance
- Free financial planning assistance
- Numerous fun employee events throughout the year
- Volunteer and community engagement opportunities
- Discounts with local and national companies through DFCU
Perks
- Service / anniversary awards
- Employee discounts for company logo wear
- Recognition and awards for outstanding team and individual
performance (branch and member service center employees)
- Ongoing training opportunities
- Leadership development program
- Flexible scheduling for students
Equal Opportunity Employer / Disabled / Veterans
Keywords: DFCU Financial, Pinellas Park , VP, BRANCH MANAGER - BUSINESS DEVELOPMENT - ST. PETERSBURG, Executive , Saint Petersburg, Florida
Didn't find what you're looking for? Search again!
Loading more jobs...