Medical Billing Customer Service Rep

Location: Clearwater
Posted on: October 26, 2024

Job Description:

A local pharmaceutical company has immediate temporary-to-permanent job openings for experienced full-time Medical Billing Customer Service Representatives at their facility in Clearwater, FL.

These positions will be responsible for answering patient inquiry calls and correspondence in a professional and courteous manner, as well as researching/resolving any issues or concerns patients may have with their accounts.

Additional responsibilities may include contacting insurance carriers, patients and other facilities as needed to get maximum payment on accounts and identify issues or changes to achieve client profitability. Quality Assurance Standards and HIPAA rules must be adhered to at all times.

Good listening skills and patience are necessary! This job requires excellent customer service skills and the ability to handle complex phone calls in regards to patient accounts and insurance inquiries.

Shifts will be Monday-Friday 8am - 5pm or possibly 8:30am – 5:30pm.

Requirements:

* High School Diploma/GED required

* MUST have at least 1+ years recent experience

* Strong Data Entry

* Excellent Customer Service and written/verbal communication skills

* Must be able to successfully complete drug, background, and reference screenings

Keywords: , Pinellas Park , Medical Billing Customer Service Rep, Administration, Clerical , Clearwater, Florida